Merz, headquartered in Frankfurt, Germany is a global, family-owned company represented in over 90 countries with more than 110 years of experience and innovation to help people live better, feel better, and look better.
Merz were seeking a solution which would allow them to consolidate all the documents from multiple systems onto a single platform with a common look and feel, as well as ease of searching and locating correct documentation to increase overall efficiency and productivity across their aesthetic and therapeutic businesses.
After a selection process, The CARA Life Sciences Platform was chosen for several stand-out reasons, including the overall user-friendliness. Susan Anderko, Senior Manager Regulatory Operations, commented: “We saw demos of other systems and CARA was highest rated with respect to user-friendliness and the layout looked very appealing and modern. I didn’t need a complex manual to understand what I was doing the first time I logged into the CARA Life Sciences Platform.”
Merz also selected CARA for its ability to consolidate their current network of disparate systems and repositories into one, unified system. This harmonisation of processes allows Merz to streamline the workflow and handling of important documents from creation, review, and all the way to submitting to relevant authorities. “Previously we had some manual processes in place, standardising everything on the CARA Life Sciences Platform means that the whole process can be managed in one place, without the need to chase tasks, -this is going to be a huge efficiency upgrade for the whole company,” says Susan.
Also crucial in the selection process for Merz was compliance and auditability to ensure the organisation remains in line with regulations like 21CFR Part 11. Generis assists companies with managing all industry standards and regulations such as IDMP, supporting Merz’s journey to higher quality company wide data, with a clear audit trail, so users can see the history of documents, as well as who worked on what, and when with the built-in version control.
Another stand-out feature was the simplicity of integrations with Merz’s essential external systems, making the CARA Platform even more all-encompassing. Using Rest APIs, any integrations can be added quickly and easily to the platform during the configuration stage, ready for Merz upon implementation.
‘’What stood out to our team was the way Generis handled the sales process, everyone was friendly and very responsive to all our requests. We felt that our company cultures were a good match and that we could work together effectively to achieve greater harmony within our R&D process,” commented Dirk Markwardt, Senior Manager R&D IT CC, at Merz.
About the Merz Group
The Merz Group is a global, diversified company based in Frankfurt, Germany. Family-owned for over 110 years, the company is distinguished by its commitment to innovation, long-term perspective, and focus on profitable growth. The Merz Group includes the businesses Merz Aesthetics, Merz Therapeutics, Merz Consumer Care, Merz Real Estate, and Merz Financial Investments. In the fiscal year 21/22, the company has a total workforce of 3,730 employees in 28 countries worldwide. To learn more, please visit www.merz.com
About Generis
Generis is a UK-headquartered developer of world-class data, content and business process management for regulated industries globally. 60% of the top 20 life sciences companies rely on Generis’ flagship CARA™ Life Sciences Platform, including AbbVie, UCB, Biogen, Reckitt, Bristol Myers Squibb, Bayer, Pfizer, and Merck KGaA. Today Generis serves more than 750,000 users worldwide, across use cases ranging from RIM, Regulatory / R&D and Safety use cases to Clinical, Non-clinical, Quality GxP, CMC, Pharmacovigilance, Medical Information / Medical Affairs applications and more. More at generiscorp.com